FAQ
If you have any additional questions please
email us at welcome@sterrekopje.com
How do I get to Sterrekopje?
You fly into Cape Town international airport and then either drive to Franschhoek or we can arrange an airport transfer for you upon request. The drive to Franschhoek takes about an hour from Cape Town.
Once in Franschhoek you drive along the main road towards the monument, take a right at the intersection and then follow the road for about 2 km, after which you will see our wooden gate on your right-hand side. We are easily found through google maps, but an intuitive drive adds to the magical and mystical arrival.
What should I bring?
A curious mind.
An open heart.
Bathing suit… skinny dipping in our fresh mountain water lake is absolutely fine too.
Warm clothes for the crisper mornings and nights.
Hiking shoes.
Comfortable clothes… no need to dress up, only when you feel like it!
The rest? We’ve got you covered!
How many rooms are there and how big is the farm?
We have 11 beautifully designed rooms, which we refer to as sanctuaries, each a unique private retreat curated to stimulate rest and regeneration of body, mind and soul. Some of our sanctuaries have fireplaces, outdoor bathrooms or a dipping pool. Sterrekopje Farm is 50 hectares surrounded by mountains, lakes and gardens with a wide variety of crops, herbs and flowers.
What is included?
Your stay at Sterrekopje Farm includes your private sanctuary, all farm to table meals and beverages (including alcohol), one Ritual (treatment) per day and access to our daily Farm Rhythms (group activities such as morning yoga, a garden tour, pottery classes, baking workshops etc.). We offer one to two Farm Rhythms a day, our offer varying per day and season.
Excluded: airport transfers, extra booked Rituals, extra booked private experiences and purchases from the Sterrekopje Farm Shop. For more information about our offering of private experiences, please enquire via welcome@sterrekopje.com.
How do I get around Franschhoek without a car?
We have traditional Dutch bicycles as well as a few electric mountain bikes for you to use at and around Sterrekopje Farm. With much we drop you off in town in our soulful landy called Charlie. For trips beyond Franschhoek we can organise a transfer for you upon request.
Does Sterrekopje serve alcohol?
Sterrekopje does serve alcohol. We gently invite you to drink in a celebratory and balanced way. Beyond alcohol, Sterrekopje serves a wide variety of delicious non-alcoholic home-made beverages such as shrubs, kombuchas, herbal teas, juices, smoothies and mockails.
Please note, during our Wise Women Retreats we do not serve alcohol or stimulants like coffee.
Am I supposed to be on a strict diet whilst staying at Sterrekopje?
No diets are obligated or imposed. We will serve seasonal, wholesome and fresh food from our gardens. Our cuisine is created with a plant based, vegetarian philosophy at heart, however fish and meat are available as a welcome accompaniment.
No pesticides, chemicals or heavy machinery is used in our food philosophy.
During our Wise Women Retreats we serve a vegetarian menu.
Is Sterrekopje open to external guests and walk ins?
Due to the calm energy and intimacy of Sterrekopje as well as offering a place of rest to our guests, Sterrekopje is only open to her in-house guests. As such, we are not open to external guests and walk-ins.
Can we book Sterrekopje exclusively for a wedding?
We do not rent out Sterrekopje as a weddings venue.
Can we do a Sterrekopje private buy-out?
Yes it is possible to buy-out Sterrekopje. The minimum stay for a buy-out is 3 nights. Together with you we will create a personalised experience for your group. For more information connect with us at welcome@sterrekopje.com.
Do you allow children and animals?
A few times a year during the larger family holidays such as Christmas and Easter we host family retreats. During the rest of the year, Sterrekopje welcomes anyone from the age of 16. Depending on our occupancy we can be flexible toward babies so one can always send an enquiry. We love animals and have a farm filled with them, so we please like to ask you to leave your furry friends at home. For more information connect with us at welcome@sterrekopje.com.
Is there a good WiFi connection?
Yes we do have WiFi, but we ask you to only use your phones and other devices in your room as to preserve the calm energy of Sterrekopje and to respect the privacy of all our guests.
When is the best time to travel to Sterrekopje?
Sterrekopje loves all seasons and the Sterrekopje journey is not strongly depended on the weather. Our summer months are from November to February. Autumn falls from March until May with nice but not hot weather, a nice time for hiking. July and August are the coldest and most rainy months of the year. Sterrekopje is closed during these two months to rest and regenerate. We re-open in springtime in September.
Where do I apply to join the Sterrekopje Family?
We do not sell jobs at Sterrekopje but are always looking for passionate people to join our family. Please send us a motivation letter and some background info about yourself alongside your resume to family@sterrekopje.com.
How does your payment policy work?
All payments at Sterrekopje are via bank or credit card. A Sterrekopje stay is all-inclusive and paid in advance. We require a 25% deposit within 10 days to confirm your booking. Full payment is required 30 days before arrival date.
In case of cancellation we need to receive a written notice by email of cancellation from the booker.
Bookings cancelled or reduced in number are charged as indicated below:
The 25% deposit cannot be refunded in case of cancellation.
30 days before arrival: 100% of total booking.
No refund will be given for no-show or days not used resulting from early check out.